RIVER SIDE (ID - BOISE)

We have used these facilities for dump and run over the years. Very easy in and out. This year we stayed for a couple weeks and the staff has been super friendly, helpful and kind. The facilities are clean, plenty of hot water for showers, laundry and parking. The Greenway has been a great outlet to get some fresh air and walk the dog. Easy access to restaurants and grocery stores. Hiking up in th... We have used these facilities for dump and run over the years. Very easy in and out. This year we stayed for a couple weeks and the staff has been super friendly, helpful and kind. The facilities are clean, plenty of hot water for showers, laundry and parking. The Greenway has been a great outlet to get some fresh air and walk the dog. Easy access to restaurants and grocery stores. Hiking up in the hills is minutes away. Toni, Aileen and the staff have gone above and beyond to make us feel cared for during our stay.

Stayed for a short weekend. Lovely spot backed up to the greenbelt. We were sad that part of the path was under construction so we could only walk a short distance. Otherwise would have had to load up the car and drive to access the greenbelt. Park was quiet, able to walk the dogs all over the park without any issues. Didn't use the facilities except the dump site which was fine and I think the on... Stayed for a short weekend. Lovely spot backed up to the greenbelt. We were sad that part of the path was under construction so we could only walk a short distance. Otherwise would have had to load up the car and drive to access the greenbelt. Park was quiet, able to walk the dogs all over the park without any issues. Didn't use the facilities except the dump site which was fine and I think the only comment in the negative would be the gal at check-in wasn't the friendliest. It is always nice when you walk into an establishment to get a warm greeting and welcome especially being in the hospitality business. Otherwise stay was fine.

Please read the BAD reviews of this place before booking! My husband and I did but this was the only place that had an opening for us at the time so we ended up here. We hoped to have a good experience and steer clear of Management's unprofessionalism and wrath but after about 6 months we ended up with a notice to vacate on our door for "defamation". We hadn't done anything wrong, followed park ru... Please read the BAD reviews of this place before booking! My husband and I did but this was the only place that had an opening for us at the time so we ended up here. We hoped to have a good experience and steer clear of Management's unprofessionalism and wrath but after about 6 months we ended up with a notice to vacate on our door for "defamation". We hadn't done anything wrong, followed park rules and kept our spot nice, but we were friends with former employees of the park and families that management illegally evicted. We attempted to clear it up and after talking to manager Toni, we were told we could stay in the park. After asking for a written retraction and proof that we could stay multiple times, we were given excuse after excuse that had nothing to do with us. Toni said the owners of this park and the owners of the park the other families had moved to were hearing rumors that involved mine and my husbands names, which is just a flat out lie. We were asked to leave over being associated with families they had issues with. These families were treated poorly and unjustly by management as well. They didn't like that we knew that so they made up lies to get rid of us. When we were not given a written retraction of the notice to leave after the 4th time asking, we put in our 30 days. They had a 30 day notice slip of paper with our names already prepared when I went into the office. I asked for the owners contact information and was not given it. Instead, Patrick called my husband and threatened with out threatening that he didn't want to make our stay in Idaho any harder than it had to be. My husband responded saying that if they tried to black list us and spread rumors about us to other parks in the area, we were going to seek legal action. They tried asking several times where we were going to move to and we did not tell them. That alone was absolutely unprofessional but it got worse. A week later it was time for us to check out. I went into the office to let them know we were leaving, I was dealing with the main office gal who is actually very nice. I asked again who I could speak with if we felt our issue was not resolved. She politely told me they do not give out owners contact information, but here comes Patrick who starts interrupting by saying the owners already know the situation and they don't interact with park guests. I responded that I did not care if he's telling me this, I will be having a conversation with the owners myself. He then goes on to say "We let you have extra stuff at your site, we let you have the motorcycle, your cargo trailer" blah blah blah...which is all true...but they also let a bunch of other people have these as well so we were not given any particular special treatment like he was trying to make it seem. We also offered multiple times to move the cargo trailer into an onsite storage spot and they declined our offer each time. At this point my husband calls me and I walk out of the office. In this area, we have had multiple run-in's with others who have experienced poor treatment from them. Toni and Patrick are bullies, unprofessional and manipulative. If they don't like you, they will force you out and lie to your face. They both need to be removed from the park. It is one thing to ask families to leave your park, it is another to be threatening and call other parks to lie to them and tell them not to rent to you. Also, notice how they respond to these bad reviews? It's never "we're sorry let us know how we can do better", they blame the guest...so can't wait to see what the response to mine will be like! Lol in the 4 years we have been living the full time rv life, we have NEVER been treated anywhere close to this poorly in the parks we've lived in up and down the west coast. Absolutely despicable.

Soooooo bad! I wish I had read the reviews before booking. I stayed in the cabin and the bed was concave horizontally (making it painful to sleep) and there was debris all over the sheets (I didn't notice this until long after they were closed when I went to bed and I had to sleep in a bed with dirty sheets) and they claim they were washed but I don't think they were. I had only booked the sta... Soooooo bad! I wish I had read the reviews before booking. I stayed in the cabin and the bed was concave horizontally (making it painful to sleep) and there was debris all over the sheets (I didn't notice this until long after they were closed when I went to bed and I had to sleep in a bed with dirty sheets) and they claim they were washed but I don't think they were. I had only booked the stay the night before so it's not like I had it booked for a long time. I had only booked the extra nights about eight hours in advance of me wanting to cancel once I found out the accommodations weren't going to work. The manager said she would give me refund for the nights I wasn't staying although said she wouldn't do anything about the dirty sheets and bad bed... ok whatever on that I guess...but then they never gave me a refund! When I called back to inquire about it, they were unbelievable nasty to me! I mean nasty! Soooooo unprofessional! She also claimed that they don't give refund for ANY reason, even if your accommodations are sup par! I wish I had recorded he saying that she would give me a refund or gotten it in writing. That was dumb of me not to, but I have the tendency to believe that people will do what they say they will do...often forgetting how many people constantly lie. On top of it, I've never been treated so poorly by a business in my life! Condescending, overly rude, and nasty. It was shocking! Other reviews complain of similar issues... if only I had read them before booking! These guys don't seem to have one clue what customer service means. They have no business being in the hospitality business. In addition there weren't any towels of any kind in the cabin so I had to use one of the dirty pillowcases as a towel! Insane!

The young woman I spoke to on the phone when I made the reservation was so nice. The day we checked in we were "helped" by a thin woman with a southern accent and she was so snippy and rude! Customer service is everything. We learn a lot from reviews and make decisions on which businesses we want to give our money to. Not the warm welcome we would have liked. Maybe better suited somewhere she doe... The young woman I spoke to on the phone when I made the reservation was so nice. The day we checked in we were "helped" by a thin woman with a southern accent and she was so snippy and rude! Customer service is everything. We learn a lot from reviews and make decisions on which businesses we want to give our money to. Not the warm welcome we would have liked. Maybe better suited somewhere she doesn’t have to talk to people. Other than that, the place was lovely.