Outdoor World Lake & Shore Resort

There was some confusion when we arrived to the camp ground Labor Day weekend. The lots are crammed together, and we thought someone was in our lot. Called the office and I believe who was the manager (older lady with blond hair) came out to the lot. She had an attitude as well as the man that came with her. It was almost we were bothering them! Zero class! Spoke to a nice lady that was next to... There was some confusion when we arrived to the camp ground Labor Day weekend. The lots are crammed together, and we thought someone was in our lot. Called the office and I believe who was the manager (older lady with blond hair) came out to the lot. She had an attitude as well as the man that came with her. It was almost we were bothering them! Zero class! Spoke to a nice lady that was next to us, and she said everyone that gets that lot gets confused. You would think the manager would correct it or at least drive in front of us to our spot when we arrive. There are NO rules for nighttime hours. People were parting all night until 4:00 AM both nights that we were there. We complained to the office and they brushed it off. I am sure they get many complaints, but denied anyone complained. Oh and the dog shit in the dog park was disgusting!! . People do not pick up their dog poop. Oh, and the stench from the trash with the dog poop, was not picked up that week. In a positive note, the beach, pool and amenities are nice. They had entertainment over the weekend with food trucks which, was fun. Needless to say we booked the following weekend before experiencing the late night parties. After this we will NEVER go back there. NOT worth the $500 plus we paid for 3 nights. Do yourself a favor, and go somewhere else.

Went to visit my friend for 4th of July. She left my name with check in so it was easy to navigate to her site. Place has a lot of amenities and activities. Everyone out was heading to do something,whether it was the lake, or the swimming pool which was very clean and they added a 3 story slide. My one complaint or maybe a suggestion for efficiency is the snack bar,you order in one window and get... Went to visit my friend for 4th of July. She left my name with check in so it was easy to navigate to her site. Place has a lot of amenities and activities. Everyone out was heading to do something,whether it was the lake, or the swimming pool which was very clean and they added a 3 story slide. My one complaint or maybe a suggestion for efficiency is the snack bar,you order in one window and get the food in the other, but there is really no order. Maybe implement an app to order food and it lets you know when you food is ready. I had onion rings and fries, my daughter had the burger. For $20 we are and it was reasonable. We shared a kids cup of soda. I even got in the pool and I usually don't. Place was clean. I would visit again once it gets cooler. Maybe Labor Day or when they end the season.

3rd time being declined to use the park day pass. I've officially had every excuse now. 1) cant use the daypass on the weekend. come back during the week. 2) now the water park is closed on Wednesdays and Thursdays 3) Can only use the day pass on Mondays and Tuesdays. you pay for 21 days in and out, but cant use it here. only 14. What you are sold, is NOT what you get. But of all the parks I hav... 3rd time being declined to use the park day pass. I've officially had every excuse now. 1) cant use the daypass on the weekend. come back during the week. 2) now the water park is closed on Wednesdays and Thursdays 3) Can only use the day pass on Mondays and Tuesdays. you pay for 21 days in and out, but cant use it here. only 14. What you are sold, is NOT what you get. But of all the parks I have been to, this has the rudest staff... consistently. Every other park is honestly some of the nicest people considering working for a larger corporation.

The place is nice. Pool, lake and campground is beautiful but honestly the customer service is absolutely outrageous. One place just pushes you to the next over and over again. Being a member is extremely expensive $8,000 to $9,000 a year. I would expect to have better service for a simple cabin reservation. It's impossible to do it online ( dates are always grayed out) then when you call they say... The place is nice. Pool, lake and campground is beautiful but honestly the customer service is absolutely outrageous. One place just pushes you to the next over and over again. Being a member is extremely expensive $8,000 to $9,000 a year. I would expect to have better service for a simple cabin reservation. It's impossible to do it online ( dates are always grayed out) then when you call they say you have to go online and the cycle just gos downhill from there. Beautiful place but I would give my hard earned money to a place with better service for members.